At Reflex Mobility, we proudly ship only from U.S.-based warehouses and only to U.S. customers.

This allows us to offer faster delivery, reliable tracking, consistent quality control, and smoother support.

We partner with a carefully vetted network of trusted U.S. fulfillment partners who specialize in medical, mobility, and home wellness products.

U.S. Stock & U.S. Fulfillment

✔ All products ship from United States warehouses
✔ No overseas shipping
✔ No customs delays
✔ Faster transit times & reliable tracking

⏱ Order Processing

• Orders are typically processed within 1–2 business days (excluding weekends & holidays)
• Once shipped, you’ll receive a confirmation email with tracking information

🚚 Shipping Timelines

• Shipping times vary by product and fulfillment partner
• Estimated delivery windows are shown on individual product pages when available
• Delivery dates are estimates and not guaranteed
• Most orders arrive within standard U.S. domestic carrier timeframes

💳 Shipping Costs

✔ Free standard shipping on U.S. orders over $200
• Orders under $200 show calculated shipping rates at checkout
• Some products or promotions may include free shipping (clearly noted on the product page)

📦 Split Shipments

If your order contains multiple items:

• Products may ship separately
• Items may arrive on different days
• You may receive multiple tracking numbers

🗺 Shipping Coverage

• We currently ship within the United States only
• International shipping is not offered at this time

⚠ Delays & Exceptions

Occasional delays may occur due to circumstances outside our control, including:

• Carrier delays
• Weather events
• Peak shipping periods

Once an order has been handed to the carrier, Reflex Mobility is not responsible for carrier-related delays.

🏠 Address Accuracy

Please verify your shipping address at checkout.

Reflex Mobility is not responsible for orders delayed or lost due to incorrect or incomplete address information.

🔧 Lost or Damaged Packages

If your order arrives damaged or appears lost in transit:

• Contact us as soon as possible
• We will work with the carrier and fulfillment partner to help resolve the issue

💬 Questions Before Ordering?

If you’d like clarification on shipping timelines for a specific product, feel free to contact us prior to purchase.

We’re happy to help so you can order with confidence.

📌 Shipping details are provided in good faith and may vary by product and destination within the United States.